Mastering High - Stake Conversations The course from the book : Conflict - IQ®

Do you know how to create a safe environment for high-stake conversations at the workplace? This course will help you develop your leaderships skills for these scenarios where crucial decisions are at stake and where the desires of a variety of stakeholders need to be taken into account. Learn how to find solutions that are acceptable for everyone and increase the productivity of the team, all at once!

Image of a group of people listening to a presentation.

PURPOSE

To explore the effects of unresolved conflict in the workplace.
To learn what Conflict Intelligence (Conflict-IQ®) is.
To explain how self-awareness can lead to Conflict-IQ®.
To learn meta skills in order to gain mastery in conflict management.
To explore techniques to transform conflict into opportunities.
To learn the role of people analytics in organizational growth.
To explore the difference between emotional conflict vs cognitive conflict.
To analyze how consciousness levels and conflict intelligence increase any organization’s growth and finances.

WHO SHOULD ATTEND

Leaders, employees, resource group leading (ERG) coaches, talent development specialists, supervisors, managers, CEOs and C level executives, Human Resource managers and executives, and all professionals who deal with conflict in the workplace on a daily basis.

BENEFITS TO PARTICIPANTS

Master the understanding of Conflict IQ®.
Learn techniques to be brought into organizations.
Gain awareness of the meta skills to upgrade the communication game.
Upgrade emotional intelligence by learning conflict resolution skills.
Become self-aware and gain awareness of others’ differences.
Feel comfortable when dealing with high-stake or difficult conversations and communication barriers.
Know what tools and resources to use in order to resolve conflict.
Upgrade leadership skills to impact others’ productivity and moral.
Improve organizational growth and culture.
Build trust and credibility amongst colleagues.