Workplace conflict doesn’t fix itself. It either gets addressed well or it spreads.
How leaders respond determines whether people shut down or move forward.
Unitive Consulting helps organizations address workplace conflict through trauma-informed, human-centered strategies that restore trust, clarity, and collaboration.
We support leaders, teams, and institutions navigating complex interpersonal dynamics, high-stakes change, and organizational tension. Our work strengthens communication, reduces harm, and builds cultures where people feel safe enough to engage honestly and productively.
Using our proprietary Conflict-IQ® methodology, we build the mindset and behavioral skill leaders need to navigate tension with clarity, dignity, and accountability.
Services available in English and Spanish.
Unaddressed conflict... doesn't just affect performance. It affects people.
Workplace conflict often intersects with stress, power dynamics, identity, and past experiences. When conflict is mishandled, it can trigger fear, disengagement, and lasting harm to individuals and culture.
We exist to help organizations respond differently. Through trauma-informed conflict resolution and leadership development, we help leaders address tension without escalating harm and create environments where people can speak, listen, and work together with dignity.
Healthy cultures are not conflict-free. They are trauma-aware and conflict-capable.
WHAT WE DO
Trauma-informed support for complex workplace dynamics
We partner with organizations across sectors to address conflict at the individual, team, and system levels.
1) Resolve conflict when it’s already impacting the team
2) Prevent repeat conflict by strengthening leadership behavior
3) Build systems for healthy culture, not just one-time fixes
Each engagement is designed to reduce reactivity, strengthen trust, and support sustainable behavioral change.
HOW WE WORK
A trauma-informed, strategic approach to conflict
Trauma-Informed Practice
We recognize that workplace conflict often activates nervous systems, not just disagreements. Our work is grounded in safety, choice, transparency, and respect.
Conflict-IQ® Framework
Our proprietary Conflict-IQ® methodology helps individuals and organizations respond with awareness, regulation, and intention.
Impartial and Confidential
We operate with neutrality and discretion, creating conditions for honest dialogue and resolution.
Tailored to Your Culture
Every engagement is shaped by your organizational context and lived experiences.
Bilingual and Culturally Responsive
Services available in English and Spanish for multicultural workplaces.
WHO WE SERVE
WHAT CLIENTS EXPERIENCE
Clients benefit from the unique impartial process that Unitive Consulting brings into organizations. In our efforts to promote an environment of trust, the Unitive Way ensures everyone feels respected and heard across all levels of the organization.
Types of consultancies we provide:
Mediation is a process in which a neutral third-party assists in resolving a dispute and creates mutually acceptable agreements between two or more parties. Mediation is done in-person. The process is entirely confidential and is not part of a legal process. Decision-making rests with the parties, and the mediator facilitates the discussion and agreement without deciding the resolution itself. Our mediation is based on the Transformative model that was applied successfully by the USPS (REDRESS).
One-on-one coaching is the process by which one person helps another overcome an issue or improve their performance. It revolves around sharing experiences and knowledge around specific topics or areas, showing how to best approach different situations, and laying out the steps that should be used when executing the task.
Our workshops are interactive and use the latest research, providing an exceptional learning environment that will have participants walking out-the-door with hands-on skills. Our methodology equips our clients to expand their perspective, or “worldview,” and see the underlying issues affecting or fueling the problems.
Yvette Durazo connects uniquely with the audience and brings hands-on-tools and strategies that you can immediately apply to your current life and career situation. She can empathize with the issues of cultural diversity because she’s experienced them firsthand. Raised in two cultures, Yvette speaks English and Spanish with equal ease and can conduct training sessions in both languages. Yvette has an intimate understanding of Hispanic culture as well.
"Yvette Durazo spoke at our annual Inclusion, Belonging and Leadership HRACO conference in Columbus, Ohio, in February 2022. Her topic was on 'Mastering Difficult Conversations When Addressing Inclusion and Belonging, Employee Performance & More'. The takeaways I got from her were to feel confident when addressing difficult conversations, to be able to have a more productive communication with our staff, and to learn to coach others into communicating their issues at work. Lastly, to augment my conflict intelligence with techniques that will work in any situation. I recommend having Yvette speak on Leadership or Inclusion and Belonging topics. She brings the most relevant data to validate her content and keep the audience captivated."
