Why Smart COOs Prioritize Conflict Management: The Hidden Key to Operational Excellence

May 11, 2025

Discover why conflict management is critical for operational excellence and how smart COOs use conflict resolution strategies to drive efficiency, retention, and innovation.

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The Hidden Cost of Work-Life Conflict: How It's Eroding Employee Performance in the U.S. and Beyond

May 1, 2025

Based on the study “Impact of Work Life Conflict on Employee Performance” by Muhammad Nabeel Siddiqui, Far East Journal of Psychology and Business (2013)

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The Hidden Costs of Bias in Performance Reviews

Sep 4, 2024

In today’s workplace, race and gender biases continue to shape the outcomes of performance reviews, as revealed by a recent study from HR tech company Textio. These biases not only affect the language used in feedback but also have far-reaching consequences on employee advancement, engagement, and retention.

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Six Benefits to Unveiling the Value of a Fractional Ombudsperson Professionals to Enhancing Organizational Productivity and Inclusion

Oct 16, 2023

In today's dynamic business landscape, employees seek more than just performance-driven workplaces; they demand environments where their human needs are acknowledged. This shift has given rise to a vital corporate role: the Fractional Ombudsperson. Unlike traditional ombuds, these professionals...

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Secret Reasons: Unmasking Sneaky Work Sabotage and Stopping It

Jul 25, 2023

The research paper "Motives for Service Sabotage: An Empirical Study of Front-Line Workers" by Lloyd C. Harris and Emmanuel Ogbonna explores the motives behind service sabotage exhibited by front-line employees. The authors argue that...

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The Ultimate Technique For Resolving Workplace Conflicts

Jun 06, 2023

Workplace conflicts can be a pest that is often avoided and concealed by business owners who overlook the essential leadership skill to resolve issues in their business. However, effectively managing conflict can significantly impact your business in positive ways, even in challenging situations...

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Choosing the Right Mediator for Your Disputes

Apr 26, 2023

Law and mediation are separate fields, even though they share an interest in resolving disputes. Lawyers are trained in negotiating and advocating for one party, while mediators are trained in facilitating dispute resolution as a neutral third-party without involving legal processes.

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Clear Paychecks: Talking About Salaries at Work

Mar 09, 2023

In our world, pay disclosure laws usher in a new era of workplace transparency. Our salaries are no longer kept secret, forcing us to negotiate in the dark for a fair wage. Employers are forced to disclose their wages, and workers are also starting to announce their...

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Smooth Skills: Dealing with Tough Co-workers

Mar 06, 2023

Abrasive behaviors can come from employee to employer, among co-workers, or from employer to employee; only the latter is difficult to control. Some myths and misconceptions follow this variation of abrasive behavior. This guide was created to help; lighten abrasive behavior, the people involved,...

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State to Workplace Bullies: knock it off

Dec 19, 2022

In November 2014, the San Diego Union Tribune informed the community of the new state law taking effect Jan. 1, 2015 that now included in the trainings of Sexual Harrassment an addition to include workplace bullying. The hopes is to curb that behavior at the start and make the organizations...

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When Conflicts Arise, Do You Stonewall?

Aug 22, 2022

People react to conflicts in different ways. The way a person tends to react to conflict is referred to as that person’s conflict management style.

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The leaky bottom line: The hidden cost of conflict in the workplace

Aug 22, 2022

Human conflict happens in any situation where facts, desires or fears push or pull participants against each other or in divergent directions. Conflict can be unpredictable and is inherently part of what happens when you have multiple people interacting at any given time, especially in the...

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The Hidden Conflict; Where is it coming from?

Aug 22, 2022

Conflict is an inner state in a level of consciousness that most of the time can be very unconscious. It manifest in the outer world, and few stop to think or ask "how did I get here?" or "how did this happen?".

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Interview Podcast: Talking about lines and boundaries on this episode of Earbud-U, Episode #4

Aug 22, 2022

Interview made by colleague Jeson Sorrells, with Human Services Consulting. Our guest today is Yvette Durazo. She a bilingual conflict resolutions specialist and she coaches, and asks questions in two languages.

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What is a Conflict Management Coach?

Aug 22, 2022

Lawyers are no longer the “go-to” professionals for problem-solving; instead, they are often seen as an expensive way of escalating a conflict. Corporations have started to opt out of the traditional dispute resolution system, instead they realize that conflicts deplete energy,...

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Effective Training for International Cross-Cultural Collaboration and Leadership

Jul 01, 2022

The purpose of this chapter is to share effective training methods designed to prepare business leaders for global cross-cultural collaboration and for the preparation to be utilized by practitioners, theorists and researchers from fields as diverse as humanities, sociology, psychology, Alternative Dispute Resolution (ADR) and businesses.

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