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What is your Conflict-IQ®?

Discover your Conflict-IQ® , take this short assessment

Conflict-IQ® is the ability to deal intelligently with interpersonal conflict. When we are in a state of conflict with others, it often brings out the worst in us.

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Resolving Internal Conflict at XYZ Nonprofit Organization

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XYZ Nonprofit Organization

CASE DESCRIPTION

XYZ Nonprofit Organization faced internal challenges stemming from poor communication and leadership issues within its leadership team. Complaints from staff regarding the executive director's ineffective communication and leadership style reached the Board of Directors, exacerbating tensions within the organization. Additionally, one Board member clashed with the executive director, further complicating matters.

Recognizing the urgent need for intervention, XYZ Nonprofit engaged Unitive Consulting to facilitate conflict resolution and restore harmony within the organization. Through a comprehensive assessment process, we identified underlying issues, including misaligned expectations, communication breakdowns, and unresolved power dynamics.

Utilizing our proven conflict resolution methodologies and tailored interventions, we facilitated constructive dialogue between the executive director, staff members, and the Board of Directors. By fostering open communication, establishing clear expectations, and providing targeted leadership development, we empowered the leadership team to address conflicts collaboratively and implement sustainable solutions.

As a result of our intervention, XYZ Nonprofit Organization experienced improved communication, enhanced leadership effectiveness, and strengthened relationships between the executive director, staff, and the Board of Directors, enabling the organization to refocus on its mission and drive positive change in the community.

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