Mediation is a process in which a neutral third-party assists in resolving a dispute and creates mutually acceptable agreements between two or more parties. Mediation is done in-person. The process is entirely confidential and is not part of a legal process. Decision-making rests with the parties, and the mediator facilitates the discussion and agreement without deciding the resolution itself.
Mediation can help navigate your business…
Did you know that:
- $223 billion. This is the high cost of toxic work cultures in the past 5 years.
- $35 billion lost in the U.S. because of employee turnover.
| Cost of Conflict (Uncivility) in your Business | Cost Savings with a Impartial Professional |
|---|---|
| A manager’s time is spent putting down employees’ fights, anger, frustration, miscommunication. | Your leaders spend more time leading your business goals. |
| Managers stay in survival/ tactical mode vs focus on strategic planning for the goals of your business. | Loyalty, and retention grow |
| Staff turnover, recruiting, re-training and learning curve time and adaptation for the new employee can cost 2 to 3 x more in cost. | Employees’ creativity and innovation goes up. |
| Mistrust and disrespect form employees affects your inclusive efforts. | Leaders are trusted, approachable, and respected. |
| Toxic emotions are weighed down by human conflict. | Empathy among co-workers and your customer increases. |
| Productivity go under and more sick empllyees don’t show up. | Less absenteeism, inclusiveness culture increase and you have A+ leaders and teams. |
AVOIDING CONFLICT IS NOT AN OPTION…
Small businesses usually don’t have access to human resource departments and mediation can help your business get through an employee dispute or change into a toxic work environment. I understand that an employee dispute is an arduous, complicated situation. I want to:
- Activate conversation
- Synthesize employee input
- Create workable solutions
- Free follow-up work session
TRANSFORMATIVE MODEL
Our mediation is based on the Transformative model that was applied successfully by the USPS (REDRESS). There are different mediation models, but transformative mediation specifically facilitates communication to restore collaborative relationships. Cost-saving mediation consistently resolves 90% of workplace conflicts successfully, without involving any legal counsel.
It is important to note that there are attorneys who offer services as mediators. These types of mediation services are to offer neutral legal advice or negotiate a settlement (evaluative mediation). This type of evaluative mediation DOES NOT focus on human-perspective needs. It is designed to provide legal information and negotiations for monetary settlements.
ONLINE MEDIATION - DISPUTE RESOLUTION (ODR)
Online mediation services are provided to the clients through ZOOM (a webinar application). Parties have the flexibility to be anywhere, without having to deal with traffic. In comparison to an in-person mediation, this is a more cost-efficient option.
SOME BENEFITS OF MEDIATION
- Saves time and money.
- Can avoid legal proceedings.
- Confidential by California Evidence Code Law (when applicable).
- Brings flexibility and informality to resolution.
- Opportunity to preserve work relationships.