We want you to be satisfied with your purchase. This Return Policy applies only to certain products available on our Site, including:

• Physical products (e.g., books, course materials)
• Digital products (e.g., downloadable resources, online courses)

For these products, we offer refunds or exchanges within 14 days of purchase, provided the item has not been accessed (for digital goods) or is returned in its original condition (for physical goods).

Please note:

Services—including consulting, coaching, mediation, and training—are non-refundable once delivered. We stand behind the quality of our services, and any exceptions (e.g., satisfaction guarantees) will be stated explicitly in the service agreement.

If you have questions about eligibility, email [email protected] with your order number.