Sep 4, 2024
In today’s workplace, race and gender biases continue to shape the outcomes of performance reviews, as revealed by a recent study from HR tech company Textio. These biases not only affect the language used in feedback but also have far-reaching consequences on employee advancement, engagement, and retention.
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Oct 16, 2023
In today's dynamic business landscape, employees seek more than just performance-driven workplaces; they demand environments where their human needs are acknowledged. This shift has given rise to a vital corporate role: the Fractional Ombudsperson. Unlike traditional ombuds, these professionals...
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Jul 25, 2023
The research paper "Motives for Service Sabotage: An Empirical Study of Front-Line Workers" by Lloyd C. Harris and Emmanuel Ogbonna explores the motives behind service sabotage exhibited by front-line employees. The authors argue that...
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Jun 06, 2023
Workplace conflicts can be a pest that is often avoided and concealed by business owners who overlook the essential leadership skill to resolve issues in their business. However, effectively managing conflict can significantly impact your business in positive ways, even in challenging situations...
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Apr 26, 2023
Law and mediation are separate fields, even though they share an interest in resolving disputes. Lawyers are trained in negotiating and advocating for one party, while mediators are trained in facilitating dispute resolution as a neutral third-party without involving legal processes.
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Mar 09, 2023
In our world, pay disclosure laws usher in a new era of workplace transparency. Our salaries are no longer kept secret, forcing us to negotiate in the dark for a fair wage. Employers are forced to disclose their wages, and workers are also starting to announce their...
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Mar 06, 2023
Abrasive behaviors can come from employee to employer, among co-workers, or from employer to employee; only the latter is difficult to control. Some myths and misconceptions follow this variation of abrasive behavior. This guide was created to help; lighten abrasive behavior, the people involved,...
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Dec 19, 2022
In November 2014, the San Diego Union Tribune informed the community of the new state law taking effect Jan. 1, 2015 that now included in the trainings of Sexual Harrassment an addition to include workplace bullying. The hopes is to curb that behavior at the start and make the organizations...
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Aug 22, 2022
People react to conflicts in different ways. The way a person tends to react to conflict is referred to as that person’s conflict management style.
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Aug 22, 2022
Human conflict happens in any situation where facts, desires or fears push or pull participants against each other or in divergent directions. Conflict can be unpredictable and is inherently part of what happens when you have multiple people interacting at any given time, especially in the...
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Aug 22, 2022
Conflict is an inner state in a level of consciousness that most of the time can be very unconscious. It manifest in the outer world, and few stop to think or ask "how did I get here?" or "how did this happen?".
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Aug 22, 2022
Interview made by colleague Jeson Sorrells, with Human Services Consulting. Our guest today is Yvette Durazo. She a bilingual conflict resolutions specialist and she coaches, and asks questions in two languages.
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Aug 22, 2022
Lawyers are no longer the “go-to” professionals for problem-solving; instead, they are often seen as an expensive way of escalating a conflict. Corporations have started to opt out of the traditional dispute resolution system, instead they realize that conflicts deplete energy,...
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Jul 01, 2022
The purpose of this chapter is to share effective training methods designed to prepare business leaders for global cross-cultural collaboration and for the preparation to be utilized by practitioners, theorists and researchers from fields as diverse as humanities, sociology, psychology, Alternative Dispute Resolution (ADR) and businesses.
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